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Your Net Promoter Score (NPS Score) is a valuable metric that can tell you how likely your customers are to recommend your company to others.
Employee recognition is an important part of any workplace but the conundrum strikes – when to reward employees? It is essential to ensure that employees
When someone leaves your company – whether it’s through retirement, moving on to a new opportunity, or quitting – it’s customary to give them a
Do you want to improve employee engagement? Understand the importance of rewarding employees and giving back to the people who do the work! The workforce
What is Employee Engagement? Employee engagement is the phenomenon where employees are fully absorbed by and enthusiastic about their work, and the outcome of their
As the world moves ever further down the online route, traditional customer loyalty and reward programs face being left behind. The beauty of any a
Human psychology is deeply rooted in the history and concepts of reward and recognition. You could argue it is synonymous with ‘animal’ psychology or, at
Do you offer employee rewards? If not, you may want to consider doing so. Employee rewards can be a great way to show your employees
Enquire now! How to celebrate employee appreciation day. Friday 3rd March is the perfect opportunity for directors, managers and team leaders in the UK to
A service failure can mean a lot of different things. Maybe your website goes down, your phone service stops working, or you have an outage
Summertime is a great opportunity to reward employees for their hard work throughout the year. There are many different ways to do this, and we
Even when customer satisfaction levels are through the roof, no brand is immune to a service failure. What sets your brand apart is the way
