Our Portfolio
How we make a difference for our clients
See Our Work in Action
At Simply Thank You, we don’t just promise exceptional gifting, we deliver it. Our portfolio highlights recent projects across retail, finance, utilities, and more. From bespoke hampers to branded flowers and reward campaigns, each solution is crafted with care, creativity, and clear results.
We provide technology that allows engineers on the road to instantly issue customers hot food vouchers and other essential items, supporting over 160,000 vulnerable customers.
“Cadent had a target of providing welfare products to over 160,000 customers who had been left in a vulnerable situation as a result of having no gas within their property. This target would have been completely unachievable without Simply Thank You and their willingness to try new things and adapt to meet our needs.”
Ellen Cox,
Safeguarding Specialist – Cadent Gas
Customer engagement via gifting – designed to promote deep listening and empathy with customers and empower SKY Engineers to recognise an opportunity to make a difference.
“For anyone looking for thoughtful gifting solutions, Simply Thank You is the perfect place to start.”
Darren Shirt,
Home Service Ops Comms Manager – Sky
We provide Southern Water with a dedicated Customer Gifting Platform, enabling employees to send thoughtful, timely gifts to customers. This initiative is designed to recognise and appreciate customers in meaningful moments, helping to build trust, defuse complaints, and boost overall customer satisfaction.
“The Implementation of Simply Thank You has enhanced our customer satisfaction. By expressing gratitude to our customers, we’ve fostered stronger relationships across our customer departments and improved overall satisfaction scores.”
Sophie King,
Future Growth Planner – Southern Water
Customer goodwill gifting via a bespoke, custom built platform featuring innovative web developments.
“The online portal has been set up to be easy to use and with our bespoke wrapping and branded ribbon, provides a quick, efficient, and delightful experience for our customers when they receive their gift.”
Rebecca Chesterfield,
Customer Quality and Goodwill Exec – SEAT CUPRA
At Novuna Vehicle Solutions, customer care is more than just a commitment, it’s a core value. In partnership with Simply Thank You, Novuna has introduced a Customer Gifting Platform that empowers their teams to respond compassionately when things don’t go as planned, turning potential frustrations into moments of care and appreciation.
“Keeping customers at the heart of everything we do is paramount at Novuna Vehicle Solutions and the Simply Thank You platform allows us to go that one step further to show we care. We have a fantastic relationship with Simply Thank You and their helpful and attentive team make sending gifts to our customers incredibly easy.”
Leanne Rees,
Engagement Specialist – Novuna Vehicle Solutions
Providing digital and physical product rewards with an employee engagement program powered by our web technology solution.
Simply Thank You provides a bespoke solution that empowers Nucleus employees to celebrate Moments that Matter with their customers.
“With a focus on customer experience, we value the ease and opportunity to send gestures to our customers for moments that matter. The system is easy to use and manage which enables us to easily enhance our customer experience. Nina has been fantastic. We appreciate her quick responses, knowledge, and continued help. This makes our management of STY much easier. This tool is great for a quick and simple opportunity to securely send gifts to customers. We would recommend to others.”
Amy Ireland,
Strategic Operations Support Manager – Nucleus
Customer apology services enabling United Utilities to recognise when something hasn’t gone to plan and act with immediacy, utilising our next working day delivery service.
We offer a thoughtful range of beautiful physical gifting options for Atom Bank customers at the request of their employees. We send out digital Onecodes directly to Atom Bank employees’ email addresses on a branded template, making it an easy and quick solution to say thank you to multiple team members.
We support Personal Group with thoughtful, branded gifting for employees and customers. Each gift includes personalised messaging that reflects their brand and communicates key sentiments, whether thanking clients or celebrating business milestones. Our solutions help create meaningful, memorable connections with their audience.
“We worked with Simply Thank You on a large corporate gifting campaign that spanned quite a few months. The team were excellent from start to finish: very helpful and collaborative. Can highly recommend.”
Working in partnership with Redrow to help celebrate key customer milestones, such as completing on a first home, and to support customer recovery by providing thoughtful goodwill gifts when things don’t go to plan. As a customer-first brand, Redrow’s use of gifting has contributed to improved customer satisfaction and stronger client relationships.
“We’ve seen a huge improvement in customer satisfaction since using Simply Thank You; Whether it’s to celebrate a customer milestone, a way to say sorry or a just because, the personally wrapped gifts are really welcomed by our customers.”
Employee gifting to celebrate achievements and dedicated recovery gifting to show customers how much they care, even when things go wrong.
We support McCain with a cost-effective, high-impact online recognition tool designed to empower leaders and strengthen the company’s culture, Also playing a big part in celebrating Long Service Achievements. Our responsive, flexible approach ensures our solutions continue to meet McCain’s evolving needs.
“Simply Thank You have supported McCain in introducing a low-cost but high impact on-line recognition tool for leaders. This was in response to an identified opportunity for improving recognition activity across the GB business and forms part of a recognition toolkit to help develop our recognition culture. Simply Thank You are great partners and also provide additional services to McCain, for example, supporting our long service awards. Andrew Slade is our Account Manager and is incredibly responsive and always flexible in ensuring their services meet our needs as a client – I can highly recommend him.”
Skipton Building Society goes above and beyond to recognise customers with their Customer Gifting Platform, sending branded gifts with a personal touch. Whether to celebrate, commemorate, or let customers know they are supported during hardship – Skipton Building Society ensures people feel appreciated and listened to as a part of their community.
“Simply Thank you provide a seamless service for us, enabling our colleagues to send members a gift in times of celebration or need. Our account team have been brilliant providing solutions, suggestions and a first-class experience since we launched in 2024. We’ve had no complaints and tonnes of positive feedback from both our members receiving gifts and colleagues sending them. Our colleagues tell us that our scheme is one of the best things we’ve done for our members!”
Skipton Building Society
