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articles
How to Promote Your Brand: Tips for Success Using Promotional Gifts Looking to promote your brand but not sure how? Promotional gifts are a great
Help Offset the Cost of Living for Vulnerable Customers: Store Cupboard Gifts and Essentials With energy prices on the rise, many customers are finding it
Your Net Promoter Score (NPS Score) is a valuable metric that can tell you how likely your customers are to recommend your company to others.
A service failure can mean a lot of different things. Maybe your website goes down, your phone service stops working, or you have an outage
Even when customer satisfaction levels are through the roof, no brand is immune to a service failure. What sets your brand apart is the way
You’ve probably heard of Random Acts of Kindness (RAK) – or even the flip side ‘Acts of Random Kindness -(ARK) but do you know how
Customer loyalty is hard to come by the digital world. However, given the ease with which customers can now share their experiences with a large
Who doesn’t love great customer service? Making a purchase, a service call or even a complaint feels better when we’re greeted with a smile, treated
Do you remember the last time you received a corporate gift? It might have been something minor, like a pen or a mug, or it
There’s a reason corporate gifts are such an important tradition – and it’s not just about showing your clients how much you appreciate their business.
What is the onecode? We launched the onecode as way for businesses to send one code that could be redeemed against gifts and treats, gift
Taking the time to craft a tailored customer apology can go a long way in building trust with your customers and shows that you truly
